Legal Notice, Terms of Use, MDR & Privacy Policy

1. Company Identification & Legal Notice

In accordance with applicable European and Belgian legal regulations, this website is operated and managed by Bescan SRL / BV. By browsing or accessing this website, users acknowledge and accept the legal notices and policies outlined on this page.

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2. Medical Device Regulatory Disclaimer (EU Regulation 2017/745 - MDR)

Professional Healthcare Notice: The medical equipment, intraoral scanners, 3D imaging systems (CBCT), facial scanners, CAD/CAM hardware, and AI diagnostic software presented on this website are intended exclusively for professional healthcare practitioners, certified dentists, orthodontists, oral surgeons, and dental laboratories.

2.1 Intended Use & Professional Qualifications

Products featured on this platform constitute Medical Devices and/or Medical Device Accessories regulated under EU Regulation 2017/745 (MDR). Information available on this website is provided solely for general promotional and professional technical identification. Medical devices must only be ordered, installed, and operated by qualified healthcare professionals who have received appropriate professional training.

2.2 CE Marking & Regulatory Compliance

All medical devices commercialized and distributed by Bescan SRL / BV carry mandatory CE marking certification in accordance with applicable European Medical Device Directives and Regulation (EU) 2017/745. Technical specifications, clinical indications, and performance characteristics are strictly bound by the official Instructions for Use (IFU) issued by the original equipment manufacturers.

2.3 Mandatory Instructions for Use (IFU)

Practitioners must carefully read and strictly observe all Instructions for Use (IFU), safety warnings, user manuals, and maintenance instructions accompanying each medical device prior to clinical deployment or patient procedures.

3. General Terms & Conditions of Website Use

3.1 Purpose and Scope

These General Terms and Conditions of Use ("Terms") govern access to and use of the website operated by Bescan SRL / BV. Browsing this site implies full and unconditional acceptance of these Terms.

3.2 Purpose of the Website

This website serves strictly as an informational showcase presenting Bescan's dental 3D imaging equipment, intraoral scanners, facial scanners, AI diagnostic software, CAD/CAM systems, and 3D printers. Information presented on the site is for reference purposes only and does not constitute a formal commercial binding offer unless confirmed via a written quote (*devis* / *offerte*).

3.3 Intellectual Property Rights

All logos, trademarks, texts, photographs, designs, code, and graphical elements featured on this website are the property of Bescan SRL / BV or its authorized suppliers (including Shining 3D, Imes-Icore, Diagnocat, etc.) and are protected under applicable Belgian and international copyright laws. Unauthorized duplication or redistribution is strictly prohibited.

3.4 Limitation of Liability

Bescan SRL / BV strives to provide accurate and up-to-date information. However, Bescan accepts no liability for potential errors, omissions, or temporary website unavailability caused by technical disruptions or maintenance.

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4. Cookie Policy (Directive 2002/58/EC & ePrivacy)

4.1 Cookie Classification

This website uses cookies and tracking technologies to optimize performance, ensure site security, and analyze web traffic:

• Strictly Necessary Cookies: Essential for basic site navigation, accessibility, and security features. These cookies do not require prior user consent.
• Analytical & Performance Cookies: Utilized (e.g., Google Analytics) to measure visitor traffic, page views, and navigation patterns in order to improve website usability.
• Functional & Third-Party Cookies: Applied for embedded videos, interactive tools, and external components.

4.2 Consent Management & User Choice

Non-essential cookies (analytical and functional) are deactivated by default in compliance with European directives. Users retain full control to accept, decline, or customize cookie preferences at any time via our Cookie Preference Center. Refusing analytical cookies will not restrict access to website content.

5. Personal Data Protection & GDPR Privacy Policy (EU 2016/679)

5.1 Data Controller Identification

The Data Controller responsible for processing personal data collected on this website is Bescan SRL / BV, represented by its Managing Director, Nicolas Ravets (contact: nicolas@bescan.be).

5.2 Categories of Data Collected & Purpose of Processing

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We process personal data provided voluntarily via online inquiry forms, contact requests, and demonstration scheduling. Data categories include:

• Identification & Contact Data: Full name, professional title, email address, phone number, clinic/company name.
• Inquiry Content: Details regarding medical device requests, demonstration preferences, or technical support queries.

Data is processed strictly for legitimate business purposes: responding to inquiries, issuing official quotes, organizing equipment demonstrations, providing technical customer support, and fulfilling pre-contractual obligations.

5.3 Legal Basis for Processing

Data processing is justified based on:

• Pre-contractual measures / Contract performance: Responding to quote requests or service inquiries.
• Legitimate interest: Conducting professional B2B communications and ensuring website security.
• Consent: Sending commercial newsletters or promotional communications where requested.

5.4 Data Retention Period

Personal data collected for commercial inquiries is retained for a maximum duration of 3 years following the last active communication, or until consent is revoked. Transactional and accounting records are preserved in accordance with Belgian statutory record-keeping periods (7 years).

5.5 User Rights under GDPR

Under EU Regulation 2016/679 (GDPR), users possess the following statutory rights regarding their personal data:

• Right of Access, Rectification, and Erasure ("Right to be Forgotten").
• Right to Restrict or Object to processing.
• Right to Data Portability.
• Right to withdraw consent at any time.

To exercise any of these rights, users may contact the Data Controller directly at nicolas@bescan.be. Users also maintain the right to lodge a complaint with the Belgian Data Protection Authority (Autorité de protection des données / Gegevensbeschermingsautoriteit - www.dataprotectionauthority.be)